This document describes the relationship between Rivet Electric Works , Inc. d/b/a Rivet, a Delaware corporation, (“Rivet”) and the customer identified below (“Customer”). The document, entitled “Terms and Conditions” (the “Terms”), describes and sets forth the general legal terms governing the relationship between the parties (collectively, the “Agreement”). This Agreement will become effective when the Order Form is executed by authorized representatives of both parties (the “Effective Date”).


Capitalized terms will have the meanings set forth in this Section 1, or in the section where they are first used.

1.1 “Access Protocols” means the passwords, access codes, technical specifications, connectivity standards or protocols, or other relevant procedures, as may be necessary to allow Customer or any Authorized Users to access the Rivet Solution.

1.2 “Authorized User” means each of Customer’s employees, agents, and independent contractors who are authorized to access the Rivet Solution pursuant to Customer’s rights under this Agreement.

1.3 “Customer Content” means any content and information provided or submitted by, or on behalf of, Customer or its Authorized Users for use with the Services.

1.4 “Documentation” means the technical materials provided by Rivet to Customer in hard copy or electronic form describing the use and operation of the Rivet Solution.

1.5 “Intellectual Property Rights” means any and all now known or hereafter existing (a) rights associated with works of authorship, including copyrights, mask work rights, and moral rights; (b) trademark or service mark rights; (c) trade secret rights; (d) patents, patent rights, and industrial property rights; (e) layout design rights, design rights, and other proprietary rights of every kind and nature other than trademarks, service marks, trade dress, and similar rights; and (f) all registrations, applications, renewals, extensions, or reissues of the foregoing, in each case in any jurisdiction throughout the world.

1.6 “Licensed Material” means results, reports, materials and documentation made available to Customer as part of the Services.

1.7 “Order Form” means an order form that is signed by both parties and references this Agreement.

1.8 “Professional Services” means professional services provided by Rivet to Customer as described in any Order Form (as may be further elaborated in any statement of work), including without limitation, services relating to technical implementations that enable Customer to access Rivet’s technology.

1.9 “Rivet API” means the application program interface that supports read/write integrations to the solutions selected by Customer.

1.10 “Rivet Solution” means the facilitated integrations through the Rivet API that allow Authorized Users to access certain features and functions through a web interface.

1.11 “Services” means any services provided by Rivet to Customer under this Agreement as set forth in an Order Form, including provision of the Rivet Solution and Professional Services.

1.12 “Supported Environment” means the minimum hardware, software, and connectivity configuration specified from time to time by Rivet as required for use of the Rivet Solution. The current requirements are described in the Documentation.

1.13 “Third-Party Products” means any third-party products or integrations selected by Customer through the Rivet Solution, as well as any additional third-party products later agreed by the parties to be provided with or incorporated into the Rivet Solution, excluding Open Source Software.